MyBroker @ SMI.

Here to provide real-world answers.

At Stewart Morrison Insurance, our clients are paired with a dedicated broker to help ensure that your experience, coverage, and confidence is the highest it can be.

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Your Dedicated Broker:
Marlene
Morrison Nicholls RIB (ON), CAIB, CIP, EIP

705-878-2110

Meet Marlene

Ultimately, our goal is to make you SMILE

:)

The experience of getting the right insurance should be a pleasant one.
There is no reason to be bogged down in trying to understand industry jargon and fine print.

Your dedicated broker will answer your real-world questions
with real-world answers and explain your coverage options using real-world situations.

When you use a broker, you're hiring a professional to handle the details and break things down so you can make an informed decision quickly...we know you're busy.

You + SMI = yoursurance

Real-world answers for Real-world questions

Getting insurance (of any kind) should be a big deal. Insurance is complicated and you're too busy to learn it inside-and-out – so, if you go with a local broker, your expectations should be that you're hiring a professional to make the process as simple as possible.

We can answer real questions about coverage with real answers.

...just to name a few

Q: Am I covered if someone slips on my sidewalk?

Yes (we'll make sure you have that coverage) - and, we'll show you lots of options for different levels of coverage.

Q: Why should I care what insurer I have?

Partnerships have been made over the years, that assist SMI in proper ally advocating on behalf of the client if there are any discrepancies while in the claim process, and also to negotiate the best coverage or even allow to be qualified for coverage at all.

Q: Is using an insurance broker better than getting insurance online?

Yes. Using a local broker's expertise not only helps get you the best coverage, but also helps you along the journey and in the end, you have someone behind you looking out for you.

Q: Can I change my policy whenever I need to?

Yes. Most of the time it's not a big deal and we handle everything, and will guide the processes fully.

Our pledge to you is to make sure that using a broker means something. That's why we strite to make sure you broker is everything you need them to be.

MyBroker @ SMI should...

...be efficient

SMI brokers are better at the utilization of technology to streamline processes, so we can communicate electronically, if needed. We also have years of experience to limit searching time when we need to get you an answer.

...respect my time

There is always a point of contact even after hours, as out-of-office emails have cell phone numbers to call in the event of an emergency (Unique to SMIB)

...include me in the process

Your broker will include you in every step of the process, through steady communication. We will never make changes to your solution without you knowing every detail. You will also receive notifications about any industry changes that may affect your coverage or premiums.

...be proactive

We anticipate client care needs and communicate this through various mediums. Attempt to have a continuous flow of contact to make sure there is never a laps in what our clients need in the way of coverage (explained in further answers and is unique to SMIB)

...be communicative

We embrace every modern form of communication to make sure that whichever way you prefer to speak to us, we can use it.

...make the process as easy as possible

Your SMI broker will go above and beyond from providing multiple ways to communicate, hand-delivering paperwork for those unable to come to our office. Your broker will always come prepared and provide solutions and suggestions and never problems.

My name is Marlene Morrison Nicholls RIB (ON), CAIB, CIP, EIP and I am your dedicated SMI broker.

My Phone Number: 705-878-2110

...and I am really looking forward to working with you.

Meet Marlene

We now offer online quoting for...

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