We are pleased to announce Kimberly Bates’ appointment to the position of Branch Manager in our Sunderland office. This promotion, from within the company, recognizes Kim’s commitment to customers, strong product knowledge, and professionalism.
Kim joined Stewart Morrison Insurance Brokers Ltd. in 2005, as a Customer Service Representative. She has been instrumental in the development of Best Business Practices and Procedures for the company and assumed the role of Team Leader for mentorship and training in that capacity. Kim is a facilitator for the Canadian Accredited Insurance Broker program in our region, representing the Insurance Brokers Association of Ontario (IBAO). She led successful seminars for the IBAO, assisting other insurance service providers to reach their professional goals.